"Dermatology Outpatients Consultants Unhelpful"

About: Broomfield Hospital

I have been a psoriasis sufferer for many years and a few years ago had the luck for the doctor to take my case and had UVB light therapy and great follow up leaving me free of this blight for nearly 3 years. Last year in February I had another UVB treatment which was then followed up with another visit to my new consultant as the original doctor has now retired. Well with a new person it was an immediate back step to square one, with I will prescribe you some creams (which in my notes say clearly do not work, thanks for the choice) and I will see you in 6 months. He seemed to be running very late and was more interested in just writing a prescription and getting me out of the door, so he could see the next number(patient!). Well it's now 7 months on and yes I'm still waiting for my next follow up what a surprise. it's a shame because the consultants support and nursing team are so good, kind and hard working only to be let down by the man at the top..... I suppose I will have to go through the whole telephone waiting malarkey to arrange another 5 minute session, rather than holding my breath waiting for them to contact me!

Story from NHS Choices

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Response from Broomfield Hospital

This is really disappointing that you were not spoken to and given choices about your care. Happy to help with this and sorting follow up appointment. jonathan.wright@meht.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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