"I personally didn't like ..."

About: Sunderland Royal Hospital

(as the patient),

What I liked

I personally didn't like much there at all. A couple of the Nurses were lovely and one doctor, but the rest were rude, miserable and disrespetful I thought it was disgraceful.

What could be improved

The manners of the staff, the confidentiality( I could hear all discussions about other patients). I would personally improve the cleaning. when i was a patient, there was used bed pans in the toilet for hours and the cleaners had went around twice as well, it wasn't very nice at all.

Anything else?

Thank you to the couple of nurses who were lovely throughout my stay because if it wernt for them I would have discharged myself long before i was.

Story from NHS Choices

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Response from Sunderland Royal Hospital

Thank you for your feedback. The Trust takes all feedback seriously and will be raising the issues of confidentiality and cleanliness through our Clinical Governance facilitators in the Trust.

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