"Pleasantly surprised....lovely enviroment..."

About: Burnley General Hospital

My appointment was done through NHS 111 helpline. They refered me to Burnley at an appointment time agreed. I found the urgent care centre (this was a Friday night at 11.00 pm) easy to find. When I asked the reception how long we would be waiting....approx. 45 mins but went in to the doctors room in the 30 mins. The centre is newly adapted and the surroundings pleasant. I was very impressed with service all the way through and felt very assured. I think it is a great reassuring service

Story from NHS Choices

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Response from Burnley General Hospital

Thank you for sharing your feedback with us, we will pass your comments on to the team. We are very happy to hear that you are impressed with the newly built UCC.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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