"emergency admission/subsequent release and..."

My wife was admitted with a heart attack which proved to be minor rather than major. Treatment in this instant was first rate and the family had no complaint. However, after a week she was deemed fit to return home despite being in considerable pain. Within 2 hours she was on her way back to hospital via the ambulance service being in a state of collapse. Unfortunately, as well as the heart problem she had also broken her right arm some three days before. Also, she has a shoulder and neck problem for over a year. The family requested that as she was back in that the fracture clinic look at the wrist but because it was originally dealt with by the Qeen Vic at East Grinstead they would not dealwith it. She has been released from the East Surrey but had to return there for guess what - Fracture Clinic - because the Queen Vic could not give her an appointment for some 3+ weeks time.. My gripe therefore is not with the nursing staff but the "pen pushers" who seem to have the ultimate control.