"Mole on chest"

About: Solihull Hospital

Referred within 2 weeks by GP. Surgery carried out within 6 weeks. Treatment was very professional and courteous. Had to call after 7 week wait for result though and turned out to be malignant but all removed. I am awaiting a follow up appointment and have waited another 5 weeks without receiving an appointment date. So overall great to start but delays ever since. About to give them a call. See if I can get a date.

Story from NHS Choices

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Anonymous

Thank you for posting your comments on Patient Opinion Website. Could I please ask that you contact Patient Services team on 0121 4242 0808, for us to try and sort out a follow up appointment for you. Please accept our apologies for the delay in not getting your follow up appointment on time.

Best wishes


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Response from Solihull Hospital

Dear Anonymous thank you very much for your kind feedback, I will pass on your comments to the team, I am sorry to hear that you had delays and I hope you have now sorted out your appointments. Kind regards Margaret Mitchell Deputy Head of Patient Services

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