"Worsh hospital ever"

About: Medway Maritime Hospital

The worst hospital I have ever been. Very dirty, the staff very rude and not caring about patients. I have been to the hospital with tonsilitis and given wrong antibiotic which did not work. I went back again and given another antibiotic even though I told them that I generally have a specific one because I had tonsilitis many times in the past but they refused to prescribe it. I tried the new antibiotic and worked but it did not clear the microbes well which means that few weeks ago I got it again. Fortunately I went to a locum which was brilliant and he recommended the antibiotic I usually had in the past for tonsilitis as he said it did not clear well with the other antibiotics. I feel bad that this staff in medway hospital treat people like this. They are completely unprofessional and have no idea that being a healthcarer is something more than prescribing and giving drugs without listening and understanding patients' needs. Shame on you!

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Response from Medway Maritime Hospital

We are sorry to hear of your unsatisfactory experience at the hospital and if you would like to discuss this further please contact John Fletcher, Senior Matron, for the emergency department on 01634 830000 x3847 or Amanda Morrice, Clinical Director, on 01634 830000 x3035, who will be more than happy to look into your case further.

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