"Great experience"

About: Royal United Hospital

Being my first child, I was quite irrational when I went into labour, I had no idea what to do and I was very scared. The nurses and midwives were brilliant, they were understanding and respectful of me. All of them were very kind to me, they always explained what was going on and I was never left in the dark with regards to information. I could tell that my birthplan had been read thoroughly and they did everything possible to make my daughters birth match my birthplan. The midwife that stayed with me almost all the way through was very respectful of my partners fear of needles and always ensured he had left the room before any needles were present. I was pleased with the cleanliness, I had no issue with the bathroom facilities and found everything to be in order. I would definitely recommend the maternity services at the RUH.

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Response from Royal United Hospital

We welcome comments from patients regarding their experience at the RUH as it helps us to identify problems and improve the quality of our service and care. Thank you for your comments about the care you received in the maternity unit, which is provided by Great Western Hospitals NHS Foundation Trust, and we are very pleased that your experience as a patient here at the RUH was a good one. We will forward your comments to the staff in the maternity unit who, we are sure, will be very grateful for your kind words. You may also be interested to know that from 1 June the RUH will run both the maternity services provided on-site and in local community hospitals. We hope that your partner and yourself are enjoying being parents for the first time.

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