"Lack of consideration by professionals"
About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
Posted by Abi
On January the 13th 2014 I visited the accident and emergency department with light bleeding and cramps - during early pregnancy. I was greeted by a young lady behind reception who dealt with my matter efficiently and I was seen to within minutes. I was then taken into a consultation room at the back end of the department by a nurse. The room was open plan that was partitioned with three curtains. I was lead into the middle section where the nurse performed observations and urine sample. The nurse that dealt with me was lovely and very professional. However, whilst receiving my treatment there was three other professionals sitting in the bay behind me. At the time I was very tearful and distressed as it was apparent I was suffering a miscarriage. Through out the whole of my visit I could hear the three members of staff laughing and joking. It was clear one of these professionals was a doctor. The nurse dealing with me appeared to be embarrassing and led me to a seperate waiting room. I was appalled at the lack of consideration that was displayed. I couldn't understand why the staff were taking their breaks in patient consultation rooms. I would like to mention that young doctor that dealt with me after was very kind and professional. However I was very disappointed that I had to wait 3 whole days for an ultra sound scan.