"respect from staff needs to be improved"
About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
Posted via NHS Choices
I had to attend the hospital for a consultation and from the moment I walked in it was clear that non of the staff had the time of day for the patients. The words 'please' and 'thankyou' are not used by the staff. Non of them ever smiled or gave the respect and caring attitude which I would expect from someone working in that environment. These staff need to realise that people are there because they are not feeling well and they should take this into account. Given the choice of where to have future treatment I would definitely not choose Blackburn. This is not the first time or department that I have been dis satisfied with the way that I have been treated there.