"I have to go to Newmarket every ..."

About: Newmarket Hospital

(as the patient),

What I liked

I have to go to Newmarket every so often for checks on my glaucoma. I am always seen by the consultant, who is friendly, helpful and informative. I have also been here for some skin-related treatment. I think everyone at this hospital is professional, friendly, welcoming and reassuring. I have experienced other hospital treatment and think Newmarket rates with the best.

What could be improved

The queueing system at reception can be a bit iffy, relying on patients or very busy staff knowing who got there first. Perhaps some kind of assured queueing system? A minor issue.

Anything else?

Not without nit-picking.

Story from NHS Choices

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Response from Newmarket Hospital

We were pleased to hear that your medical care has been so good and that you rate the hospital so highly. The administrative staff at Newmarket Hospital form part of NHS Suffolk so we will ensure your comments are brought to their attention.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful