"Extremely disappointed"

About: Chorley & South Ribble Hospital

I visited the gynicolgical department because I have a cyst on my right overy , the nurse's I can say were lovely but the doctor I so was dismissive about my complaint, said the pain I'm in wasn't being cause by the cyst I had, said the size if it was smaller than what it actually was, and wouldn't listen to anything I had to say, I left the department feeling very upset and dissatisfied.

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Response from Chorley & South Ribble Hospital

Thank you for your feedback. We are so sorry to hear of your experience; your comments have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972

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