About: Queen's Medical Centre

Absolutely discusting! Staff treat you asif you are a piece of paper work not caring at all and rather stand discussing there own buisness! Not helpful nor reliable as I was sent home due to no time but nurses we're stood chatting! Neither are you aloud someone to accompan you! Yet they have there friendly chats loudly you can be left upset while they have there chats wasting time highly discusting

Story from NHS Choices

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Response from Nottingham University Hospitals NHS Trust

We are sorry to hear that you have had this experience of the care you received at our hospital. Please be assured that what you describe is not in keeping with the standards of behaviour expected of all our staff.

We would like to know more about when you came into our hospital and whereabouts you were treated, to help us look into what you experienced and identify areas where we can make improvements.

Please contact our Patient Advice and Liaison Service (PALS) by email to PALS@nuh.nhs.uk if you would like to discuss your experience further.

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