"Emergency eye treatment"

About: Queen's Hospital (Romford)

I was referred by my optician because she was concerned when I went for an eye-test. I was seen without an appointment and treated well by the nurse practitioner and then the doctor. I was sent home with treatment and an appointment for 4 days later. I was then seen another 3 times in the same department, all of which were of high standard and now I am waiting for an appointmnet to see a consultant in 4 weeks time. Yes, I had to wait after my alloted appointment time but the department was very busy and I was given the time I needed, as I assume they did for everyone. Hence the wait.

Story from NHS Choices

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Response from Queen's Hospital

Thank you for your comment about our Ophthalmology department. I’m very glad that all four appointments were of a high standard and that you were given the time you needed when speaking with our consultants. Yours sincerely, Stephen Burgess Medical Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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