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"Excellent care provided at Stafford Hospital"

About: Stafford Hospital

I have had Crohns disease since 1980 - it was diagnosed by Aintree Hospitals and my care was taken on by Stafford Hospital in 1994. Although consultants have changed over the years I can honestly say that the care I have received has always been second to non. Unfortunately in 2012 I had a severe flair up - I made a phone call to the Gastroenterology department and was seen within a week. Tests were arranged promptly & efficiently to prove it was a flair up and not something else. When things had calmed down I was left with some unpleasant side effects but all the blood tests were showing no-inflammation. The team persistently tried to resolve the situation and after a few more tests got to the bottom of things. I am now on the correct medicine for the additional condition and am feeling 100% better. Thanks to the dedication and persistence of the Gastroenterology team I am now OK. I cannot praise the staff enough at Stafford Hospital and wouldn't hesitate recommending this hospital to anyone. I feel that all the bad & negative publicity was un-necessary, every hospital has faults but I strongly believe that Stafford has been made a scapegoat. We need ALL services to be made available to the residents of Stafford and its surrounding villages - population is increasing and everyone is entitled to hospital facilities within easy reach.

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Responses

Response from Stafford Hospital 10 years ago
Stafford Hospital
Submitted on 27/02/2014 at 15:39
Published on nhs.uk on 02/03/2014 at 03:00


Thank so mucn for taking the time to provide us with this lovely feedback. I am delighted to hear that we have helped to support you over the years and particularly during your recent flare up in such a timely manner. I will share your feedback with the Gastro team. Comments like yours really do make a difference to our staff who are working very hard to ensure that all patients receive the care that they would wish for themselves. Kind Regards Angela Grocott Head of Patient Experience

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