"A&E/ x-Ray etc"

About: Warwick Hospital

This has happened twice now. Once to my self. I came in by ambulance after fall from a horse. Suspected head and neck injury. Credit to ambulance staff, amazing. I then went and had an x-Ray, no broken bones, great you can now go home......... Several months later I had a private MRI, it discovered and old prolapsed disc and an annular tear in ligament. Which I later found out over two years later after excessive physio, gym sessions, swimming, depression and endless pain. That if I had of had a CT scan all should have been revealed, when I was brought into A&E....... The second time. My uncle had an accident at work. Getting trapped by a heavy object against his back. Ambulance call and emobilsted, taken to A&E. X-Rayed and he was told all clear and can go home. Nearly a week later he comes back into A&E in excruciating pain. Rather scans show fractured vertibrea. How many more people has this or is going to happen to them?

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Response from Warwick Hospital

On behalf of the Trust I am very sorry to hear that you have experienced difficulties in the investigation and diagnosis of a back injury. We would like the opportunity to investigate thoroughly and respond to the issue that you have raised. In order to do this though we will require further details to help us establish what happened with your care, therefore please could you contact our patient experience team on 01926 600 054. Unfortunately we cannot comment on the case that you have outlined regarding your uncle, as this would breach his confidentiality. Yours sincerely, Karen Mitchell, Matron for Accident and Emergency

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