"Unqualifed praise"

About: John Radcliffe Hospital

I have benefited from the wonderful care by Oxford Area Health services for most of my 82 years so that consequently I'm still around to get continued first class care ( the growing problem of the vicious circle of extended demands by the elderly on the services !) Last year I received successful treatment for cataracts and an abdominal aortic aneurysm. The skills of the surgeons is absolutely first class, and this was matched by the nursing and many specialist staff involved and the administration. I was particularly grateful for the documents sent before the appointments that explained what to expect before and after treatment. This was followed by friendly, personal greeting from every one who dealt with me - offering every opportunity to ask questions. While the NHS is clearly under great pressure these days, my experience is of a very professional, caring staff at every level. Thank you so much.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from John Radcliffe Hospital

Thank you for your kind response following your time in the OUH services. We are pleased to hear that your time with us has been of a great standard, reflecting the hard work our staff puts in each day. Staff members at the John Radcliffe really appreciate hearing back from their patients to continue to make the service as satisfactory as possible for its patients. Your kind comments will be passed onto the relevant staff. We hope you continue to have a positive experience with OUH in future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story