"Coronary Care Unit"

About: Bedford Hospital South Wing

I am writing this review following the care given to my elderly uncle in the Coronary Care Unit. All the staff we encountered in the 2 weeks my uncle was in hospital, before he sadly died at age 92, acted with the utmost professionalism and dedication. They treated him with the utmost respect and dignity and got to know him as an individual and not just another elderly patient. They were genuinely interested in what he had done with his life and showed this when speaking with him and to the family who visited. The care and compassion shown to us as a family on the day he died will live in our memories for a very long time indeed. There was one Staff Nurse in particular who went beyond what was required in finding us when we went for a coffee. We have written formally thanking the hospital for their care but wanted to publicly acknowledge this also through this review.

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Response from Bedford Hospital South Wing

Hello Aspell, Thank you for taking the time to let us know about your family's recent experience at Bedford Hospital. We really do appreicate patient feedback and I will pass on your comments to our staff in the Coronary Care; I know that it will mean a lot to them that they were able to show your uncle the care and compassion that he deserved. I do not doubt that this has been a very upsetting time for you and your family, and I hope that the work of our staff has been able to make this difficult experience as bareable as it could be. Thank you once again. Ben Raza, Senior Communications Officer, Bedford Hospital NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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