"Dental referral"

About: The Royal London Hospital

I went to my NHS dentist 5 weeks ago. They told me I needed to be referred to the Dental Hospital at the Royal London urgently and that I should hear from the hospital in 3 - 4 weeks. At the end of the 4th week I telephoned my dentist to find out what was causing the delay. I was told my referral had been sent the day I went for my dental appointment. At the end of the 5th week, I went into the Royal London, where I asked to check if I was on the system. I was not, so I was told to call the Central Appointments. I was told by them that the dentist has not yet sent a referral. I have now called my dentist back, who have the first class postage showing that the referral letter was sent the day I had my appointment. This is an urgent matter. Yet the NHS pushes me from pillar to post blaming different appointments. No Help. Something really needs to be done.

Story from NHS Choices

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