About: Royal Stoke University Hospital

I recently visited A & E with a dislocated shoulder. During the course of my treatment I visited Reception, Triage, X Ray, Fractures, Resuscitation & CDU. Everywhere, I was treated with the utmost respect and consideration. The nurses and doctors were professional but extremely understanding and kind. Everyone, porters, doctors, nurses, cleaners were friendly and happy to help. I can't thank them enough.

Story from NHS Choices

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Response from Trust HQ

Dear Maddy Wildblood We are very glad that you felt respected and cared for during your visit to our hospital. We strive to provide excellent treatment at UHNS and all our staff work extremely hard to achieve the good results you have mentioned. I will pass your comments on to the rest of the staff. Kevin Parker Matron, Emergency Department

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