"In patient care "

About: Glasgow Royal Infirmary / Trauma & orthopaedics

(as a relative),

My elderly mother suffered a fall while an inpatient & has been left over 14 hours for a consultant to assess her X-ray and advise on treatments

How long should it take? ?

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Leo13

Thank you for taking the time and trouble to provide your feedback. We are extremely sorry about your mother's wait and have shared your comments with the relevant service managers.

If however you do wish to make a complaint, please contact complaints@ggc.scot.nhs.uk or 0141 201 4450.

Once again thank you for posting to Patient Opinion, it is greatly appreciated.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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