"Healthcare at HMP Lindholme"

About: Doncaster Royal Infirmary / Cardiology HMP Lindholme

(as a parent/guardian),

My son has been trying to get appropriate medical attention since Dec 2013 to no avail. Last week he was admitted to a hospital in Doncaster with a suspected heart attacK. He was tested done and sent back to the prison. He had a minor one but has nerve damage around his heart and tissue infection. His after care 4 days after being admitted amounted to very little. Over the last 4 months he has been given Gaviscon - of all things - and a course of antibiotics. He has been diagnosed has having a Thyroglassyl cyst which keeps bursting, a Doctor said he needed it removed ASAP, that was way back in begining of January. I feel the nurses refuse to take him seriously and when he has asked to see the doctor he seems to have been fobbed off. The treatment he has received up until now at HMP Lindholme it seems to me has been diabolical.

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Response from Anna Conway, Head of Offender Health HMP Lindholme. Head of Mental Health ,HMP Newhall/HMP Wakefield, Offender Health, Nottinghamshire Healthcare NHS Trust

I'm sorry to hear you feel the medical attention received by your son has not reached the standards expected.

If you would like to telephone me to discuss this and give me the details of your son, I would be more than happy to look into the issues raised by yourself and respond to you accordingly.

Anna Conway, Head of Offender Health HMP Lindholme - 01302 524869

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Response from Doncaster Royal Infirmary

We are sorry to hear that your son's experience at our hospital did not meet your expectations and would like to reassure you that we will look into the matters you have raised. However, it also appears that some of your concerns should be raised with HMP Lindholme as well as ourselves so would advise that you take similar action there if you have not done so already. Your posting appears here as anonymous so, to help us with our investigations we would welcome you taking the time to contact our Patient Advice and Liaison Service (PALS), where we can discuss the concerns that are relevant to Doncaster and Bassetlaw Hospitals with you in confidence and gather the extra information that will help us speed up our enquiries. PALS can be contacted by phone or email on: Tel: 01302 553140 Freephone: 0800 028 8059 Minicom (Text Talk): 01302 553140 Email: pals.dbh@dbh.nhs.uk Thank you.

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