"Emergency Admission"

About: Queen Alexandra Hospital

Copy of letter written to hospital......... I was admitted, via ambulance, to QA on Wednesday evening 26th February with severe chest pains. Initially I was seen in the A&E department and later transferred to the Medical Assessment Ward (Orange) for an overnight stay. I feel I must write to you to comment on my treatment during my short stay with your hospital. Without exception I must commend you on the professionalism and kindness of all your staff. Doctors, nurses, porters and x-ray staff not only displayed the most commendable levels of professional skill but did so in a humane and comforting way that made a very anxious elderly gentleman feel in very safe hands. I would be grateful if you could pass my very genuine thanks to all the staff concerned, and if ever, heaven forbid, I should find myself in need of you services again in the future at least I will have the consolation of knowing I could not be in better hands. Again my thanks to all your staff. Yours sincerely,

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Response from Queen Alexandra Hospital

Thank you for taking your time to send your kind comments in not only via letter but also online. I am pleased that you found the staff involved in your care exceptional and I will be sure to pass on your letter as I am sure they will be very pleased to receive it. Please allow me to take this opportunity to wish you all the best for your recovery.

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