"ENT cancer Clinic- uncaring and mean"

About: North Manchester General Hospital

My Husband and I attended the ENT clinic to be seen in the neck cancer clinic. We saw the consultant who gave us some bad news. Though the nurses were lovely, the consultant was cold, abrupt and dismissive of our questions saying they would be answered by a nurse and not by him. I am shocked that such an uncaring, unprofessional and arrogant man can be allowed to work with vulnerable people. We are transferring care to another hospital to avoid ever being spoken to like that again.I will never forgive him for his attitude.

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Response from North Manchester General Hospital

We are sorry to read your comments regarding your visit to the Ear, nose and Throat department at North Manchester General Hospital. If you wish to discuss your concerns, please call the Patient Advice and Liaison Service (PALS) on 0161 604 5897 and leave more details, we will then investigate your concerns. We will also forward your comment to the department manager.

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