"I delivered a baby boy who needed ..."

About: St John's Hospital

(as the patient),

What I liked

I delivered a baby boy who needed SCBU.

The neonatal care

What could be improved

Respnose to buzzer on maternity ward - Sometimes no response at all.

Patient involvement in decisions about care.

Checking on patients in private rooms - was left alone 23 out of 24 hours a day.

Shouldn't have to leave your baby to eat - was sometimes unable to get to eat as baby feeding and nobody checked to see if you had eaten.

Story from NHS Choices

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