"A & E Sunday 30/3/14"

About: Sandwell General Hospital

I was having difficulty passing water and rang 111 who advised me to go to Sandwell A & E I arrived with my wife at 5am. and checked in. Within 15 minutes I was seen by the review nurse and 10 minutes later she took us through to a room and put me on a trolley. I had an ecg and blood taken. A male nurse came to see us and asked a few questions about my situation. He was very pleasant and excellent at his job. I had to have a catheter fitted to drain the excess fluid. Not pleasant but done quickly without fuss or pain. I was then seen by a doctor who said I was borderline whether to be kept in or let out depending on blood results. I was allowed to go home about 10.30am

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Response from Sandwell General Hospital

Thank you for sharing your experience with us. It is pleasing to hear that you were seen quickly and that you rated our staff member so highly. These are the standards we strive for. Toby Lewis, Chief Executive

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