"Breast Clinic"

About: Wansbeck Hospital

After reading some reviews regarding the breast clinic and the procedure to establish breast cancer. I had my appointment at 9am for my mammogram, when a lump was found I was asked to wait for an ultra sound. I didn't wait long, my ultra sound was carried out by a lovely male doctor, who answered all of my questions honestly. I was sent to see a consultant and was told I would have to have a biopsy, (done by the same doctor who did my ultra sound). I was asked if I would like someone with me while I had the biopsy done and my daughter, a nurse at Wansbeck came in with me. I then went back to see the consultant who verified that I had a cancerous lump. Naturally I was devastated, but the consultant and breast nurse was great. I'm so glad Wansbeck has the one stop breast clinic, who cares if you're just given a small bit of paper to cover yourself, surely your health should come first. Thank god for this clinic!

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Response from Wansbeck Hospital

Dear Jan, Thank you for your note. I am so sorry to hear that the outcome of your biopsy has confirmed a diagnosis of breast cancer. I can appreciate how important it was to have your daughter right by your side when you received this news. It is extremely kind of you to take the time to leave us this feedback and explain just how much it meant to you to have access to a one stop shop clinic - where you receive all the investigations and, if possible, a diagnosis all on the same day. I've also had reason to use this clinic and, like you, found the efficiency of the care so reassuring. I am also delighted that the nurse and doctor you saw gave you all the support you needed, particularly when the outcome wasn't as you hoped it would be. I really hope your experience has given you a confidence and trust in the team who will be caring for you from now on. Wishing you all the very best for your continued health and recovery, Annie

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