"Great service"

About: Hull Royal Infirmary

On the 27.03.2014 my daughter was admitted to HRI with chest pains, high temperature, shortness of breath and exacerbation of her eczema. The care that she has received has surpassed expectations. My daughter has had to have regular bloods taken in Leeds cardiology unit of which she is extremely frightened due to a junior doctor in (Leeds) taking bloods without using any local anaesthetic. The junior doctor in paediatrics took her bloods quickly, showing compassion and was extremely professional throughout. The registrar and doctor have provided outstanding care for Jasmine and should be extremely proud of themselves. Thank you .

Story from NHS Choices

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Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. We are pleased to read that your daughter received the care and treatment we aim to achieve and hope that she is now improving. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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