About: Hull Royal Infirmary

After arriving on ward 90 for my op a complete nervous wreck,showed straight to my bed and given total privacy,looked after by all on the ward, then when it came to me going down to theatre omg these people are angels in more ways then 1 from the theatre staff to all of the doctor and his team, no words can explain how wonderfull these people are,even after my op the hole of the team came to check on me even the very very nice lady who put me to sleep,not only once but twice, came to check on me, everyone I came in contact with made me feel like they where there to take care of only me, each and everyone I shall hold dear to my heart, again thank you xx

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Response from Hull Royal Infirmary

Dear Ms Mathews Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. Coming to hospital can be very daunting and a frightening experience for many. We are pleased that the staff were able to support you throughout your hospital stay and wish you a speedy recovery. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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