"Day case ward - carpal tunnel surgery"

About: Russells Hall Hospital

Excellent surgeon & nurses. The care & consideration I could not fault. The senior nurse was concerned about the outcome of a previous surgery in another department. She went out of her way to sort the problem out. Without me asking. When the surgeon was told of my concerns about an ongoing problem with my toes & my diabetes, he informed me that he would write to my GP & get this problem sorted out for me. I could not have asked for better treatment.

Story from NHS Choices

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Response from Russells Hall Hospital

Thank you, Sandra, for leaving your positive feedback about your experience on our day case unit. Our doctors and nurses aim to offer the highest standards of care and good communication is a vital part of a positive patient experience. We have passed your comments onto the team involved in your surgery and care; they will be delighted to receive your five star rating.

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