What I liked
Just received my next appointment for ongoing treatment. The letter gave me two working days notice, did not explain what the treatment was for or whom I would be seeing. If I cancel this one and then the next(presumably also with 2 says notice) I would be refused treatment. PATHETIC
What could be improved
Try being service orientated. We are paying for this.
Anything else?
New appointment system is hugs step backwards - a disaster.
"Just received my next appointment ..."
About: King Edward Vii Hospital (Windsor) King Edward Vii Hospital (Windsor) Windsor SL4 3DP
Posted via nhs.uk (as ),
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