"Fantastic, kind, patient staff"

About: West Middlesex University Hospital

I attended A and E with a vomiting bug and was unable to keep water down (I am 12 weeks pregnant). Despite a long wait I was seen and thorough investigation was undertaken and I was admitted overnight on a drip. All the staff in A&E, in the ward, the porters, doctors, nurses and the early pregnancy unit staff the next day were fantastic. I felt really looked after and felt that I was taken seriously. Every person I came across had so much compassion and patience despite the fact that they were very busy. I was impressed by the detailed investigations into all possible factors and by the clear explanations given as to what they were checking for and of the results. I felt very safe in very capable hands. Thank you very much!

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Response from West Middlesex University Hospital

Thank you very much for your kind comments. We are pleased to hear that you had such a positive experience. Your feedback has been passed to all the relevant teams who will really appreciate this.

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