"Gynaecology & Day surgery unit"

About: University College Hospital

Before coming to the hospital I was terrified because I’ve never had to be in a hospital before. However the service, the care and the face-to-face conversation between staff and me the patient, was amazing and out of this world. Within a week I was able to get any scans and procedures that I needed done. The best things were: *Fast service *Guidance *You were never left alone and was always asked if I needed anything or was ok *You always had time to ask any questions you thought of * Staff had perfect patience * Clean rooms and beds *really good view *Operating doctors had perfect communication skills and actually listen to your plans and ideas and can actually fit around your table so you’re in complete control. *Given food straight after the operation I cant explain how perfect my experience is. I went in this morning and came out later on and I just hope that if I feel the need to call and speak to someone or have any questions their problems (hopefully not) they can continue their great service.

Story from NHS Choices

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Response from University College Hospital

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received from our gynaecology department and have forwarded your comments to the service manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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