"A more than complicated twin birth.."

About: Stoke Mandeville Hospital

Dear Sirs I am writing to you to say a big “Thank You” to all of your staff further to my wife giving birth on the 31st January 2014. Due to a complication after the birth one of my children had to stay in NICU for 5 days and the other had to remain on the Rothschild Ward until the 6th February 2014 . Both children are now doing great but I would like to say that we could not fault the attitude, care and attention of the staff that looked after my wife and children over this period of time. Certain individuals on more than one occasion went above and beyond their roles to provide information, care and support with such compassion during a very difficult and stressful time to me and my wife. Your hospital should be should be very proud of these high levels of care! We would both love to be able to say “Thank you” to these members of staff in the future in some way shape of form and once the twins get bigger we hope to call in and say hello to everyone. However in the meantime could you please pass on our thanks to your staff..! Yours Faithfully Chris, Vicky, Charles & Matilda Brown

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Stoke Mandeville Hospital

Dear Chris, Vicky, Charles and Matilda, Thank you very much for taking the time to comment. It is great to hear that you could not fault the attitude, care and attention of our staff during your time at Stoke Mandeville hospital. We always strive to provide safe and compassionate care to all of our patients and we are pleased that all of you are safely home and getting on well as a new family. Our staff always appreciate feedback so we will ensure your thank you and kind words are passed on to the all of the team on Rothschild ward and at NICU and we wish you all the best in this exciting new adventure. Kind regards Buckinghamshire Healthcare NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story