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Impossible to get thorough to X ray department

Story from nhs.uk

"Impossible to get thorough to X ray department"

About: Darlington Memorial Hospital

After recieving an appointment that I was unable to attend as I had informed the consultant I was away on holiday, I rang to rearrange the appointment. It has now been two days of constant trying and nobody answers the phone. Not good enough

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Responses

Response from Darlington Memorial Hospital 10 years ago
Darlington Memorial Hospital

Submitted on 25/03/2014 at 08:53
Published on nhs.uk on 26/03/2014 at 03:00

I am sorry to hear of your poor experience when trying to rearrange your appointment. Please contact us direct and we will help resolve your problem. Again please accept my sincere apologies. Patient Experience Team - 0800 783 5774 patient.experience@cddft.nhs.uk

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