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"Wonderful treatment"

About: Heavitree Hospital

I brought my best friend into heavitree for day surgery and the treatment and attitude of the staff was just wonderful. The patient was treated excellently at all stages, and as her chaperon I could not have been kept better informed or made to feel more welcome to be there to support her. We were both particularly impressed and delighted by the nurse. No surgery is fear free, but the staff did every thing they could to make it as easy to manage as is possible.

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Responses

Response from Patient Engagement & Experience Administrator, Royal Devon University Healthcare NHS Foundation Trust (2) 10 years ago
Royal Devon University Healthcare NHS Foundation Trust (2)
Submitted on 24/03/2014 at 10:23
Published on Care Opinion at 10:59


Dear Sarah,

Thank you for sharing your story and for the lovely comments. It is always so rewarding to hear that our staff are continuing to offer excellent care to patients and their families and friends when they need it most.

Kind regards

Tracy

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