"Referral for polymyalgia "

About: Telford referral and quality service (TRAQS)

(as a service user),

After two years of being diagnosed with polymyalgia and taking steroids I booked an appointment with my GP to discuss my progress and future.

She referred me to the musculoskeletal clinic via TRAQS. They telephoned and left a message for me to call then book, which I did the following day. I was offered two alternative locations – Agnes Hunt and Robert Jones Hospital, or the clinic in Telford. I opted for the latter.

An appointment was made for May 2014. I have received confirmation of the appointment through the post.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your feedback regarding your recent referral.

TRAQS aims to ensure that your referral is dealt with promptly, to ensure that treatment can take place without any unnecessary delay.

I am pleased that the service provided by TRAQS met with your approval and I hope your appointment will be of benefit to you.

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