"X-ray appointment"

About: North Middlesex Hospital / General surgery

(as the patient),

I received a letter in February, giving me an appointment for a CT scan in March. Unfortunately the letter didn't arrive until late March.

At the same time I received another letter telling me that as I had missed my appointment I would not be offered another, and my case was being sent back to my GP.

I telephoned the x ray dept and was told that many people were reporting the same problem, and I was given another appointment.

Perhaps it's time to go back to Royal Mail!

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Response from North Middlesex Hospital

Really sorry that your MRI report had not been made available.

Your comments will be shared with the MRI team to ensure the process is reviewed and improved.

If you wish to provide any further feedback please email neil.sorby@nhs.net and I will share your comments with the department.

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