"Hospital Feedback"

About: Royal Preston Hospital

I have had cause to ring Customer Care today. A patient in there at the moment is far worse than when she went in, she has lost 5lb in a week so is now under 6 stone, she is not getting her medication when needed and has now become dehydrated.......24 hours later shouldn't she be on a drip, how can she be allowed to become dehydrated in the first place? I will hold further comments and give Customer Care a chance to rectify this disgrace.

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Response from Royal Preston Hospital

Thank you for your feedback. We hope that the situation has now been rectified; however, if you have any further concerns, please do not hesitate to speak to staff in the Customer Care Department again.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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