"Experience in the minor injuries department"

About: Heartlands Hospital / Accident and emergency

(as a relative),

My mum received excellent care from Dr Walker and Mr Laing. They were both extremely kind, professional and knowledgeable.

Mum was seen promptly had appropriate management and referral.

All the nurses on CDU, minor injuries and X-ray an CT staff were lovely, friendly

Thank you

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Dotty

Thank you for your feedback regarding the care and treatment that your mother received in the CDU. I have forward your feedback to Dr Walker and Dr Laing who I know will be thrilled to receive your compliment.

Kind regards and a speedy recovery to your mother

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Response from Heartlands Hospital

Thank you very much for you kind comments, I will certainly pass these onto the services involved in your mother's care. Kind regards Margaret Mitchell

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story