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"Communication between staff"

About: Royal Oldham Hospital

My husband was admitted over a week ago with vascular problems around his leg area and in that week very little has been done there was no communication between myself and the doctors who was carding for him every time I ask if the doctor had been between each visit the answer was always the same which was we are awaiting the results, my husband got very confused as to where he was and why he was there so much so he was phoning me in the early hours asking me to go and get him. Obviuosely I was very concerned and rang the ward ,explained to staff on duty regarding my husband confusion and disorientated state of mind only to be told at the handover to the night staff there was no mention of either problems? My concerns are so great that I am looking into going private for my husbands care, which I think is a disgrace considering he has worked all his life and paid his taxes and national insurance contributions only to be treated like this. I shall not be recommending this hospital to anyone,

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Responses

Response from Royal Oldham Hospital 10 years ago
Royal Oldham Hospital
Submitted on 21/03/2014 at 10:12
Published on nhs.uk on 22/03/2014 at 03:00


We are sorry to read your comment regarding your husbands stay at the Royal Oldham Hospital, we are also sorry you were not happy with the service we provided for your husband. If you wish to discuss your concerns, please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897. We will also forward your comment ot the department manager.

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