"Admission to A&E"

About: Grantham & District Hospital

I arrived at your Accident and Emergency dept on a Saturday in mid Feb feeling extremely ill. I am so glad that I was greeted by a very compassionate and extremely experienced A&E nurse. Having been fobbed off by my 3 doctors at my GP surgery during the previous week, and by the people that man the 111 line, I had my faith in the NHS restored by this nurse. As soon as she looked at me she realised how ill I was and took complete control and I am so grateful. Good old fashioned nursing, she did not need any kind of device to tell her that I was not in a good way! And thank goodness, I thought I was going to die! Thankfully I am here and just want to say how grateful I am. The NHS needs to invest the health professionals that take such great care of us. I am sorry to say that it is incredibly inconsistent. Thank you to that nurse: you are a credit to your profession. I hope your Nursing Director gets to read this and gives you a big thank you. Anyway a card and chocs are on the way as a small token of my gratitude. Sincere thanks. Michelle Morris

Story from NHS Choices

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Response from United Lincolnshire Hospitals NHS Trust

Thank you all myself and my team all add a personal touch to the care we give it is a big passion of ours. We all believe in ourselves and the quality of care we deliver this is obviously reflected in the feedback we have received.

Teresa Shepherd


Accident and Emergency Department Grantham

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