"The level of care and respect you are shown on this ward is awesome"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

I came in to Larbert Hospital to have my gallbladder taken out. I came in in early March at 8am. I went to my ward and was seen to and taken to my room in 2 minutes. I was blown away by how fast things went, it was fantastic.

I got taken to the waiting room to check my details, then went in to get anaesthetic in ten minutes. I woke in my room with oxygen mask on. I was in very little pain. Before I went for op, I had blood taken and something put in my arm to give drugs. I hate needles.

After about 5 minutes I felt I was about to faint. The nurses were with me straight away to take care of me. The level of care and respect you are shown on this ward is awesome.

I can say that if I have to come back, I know I’ll be ok with them.

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Response from Margaret Mclay, Senior Charge Nurse, Day Surgery, NHS Forth Valley

I'm glad to hear that your operation went well. We strive to provide the very best of care to all our patients and to have treatment run as smoothly as possible. Our staff work as a team to make a journey safe, caring and compassioate they will be delighted to hear what you have had to say.

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