A 10.45 appointment, but running nearly two hours late, compounded by anyone with a barely credible excuse such as "got a bus to catch" or friends of employees' jumping the queue. When my turn finally came,it was catch up time, and i was in and out in less than 5 minutes. Imminent test results were to decide the level of medication required. The call with those never came, and after nearly a month i started phoning the secretary. The system then, apparently, is to e mail the consultant, rather than speak to them, or, heaven forbid, mention it when they are face to face, which is fine if they respond, but in this case, when they dont, not much use at all. After a five week delay, i finally get the test results. I have moved to another hospital
"Someone needs to get a grip on this department"
About: Nottingham University Hospitals NHS Trust - City Campus Nottingham University Hospitals NHS Trust - City Campus Nottingham NG5 1PB
Posted via nhs.uk
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