"My first visit to the J.R as a patient"

About: John Radcliffe Hospital

I came in as a day patient and stopped overnight. I had a small operation on my tear ducts. I must commend the anaethetist with The best send off" I.ve ever had. As a patient the most apprehension I had was the anaethetic In the County I've just moved from the hospitals tend to administer it straight into the back of the hand, but this was from a drip it was a very pleasant way "to go" very calming I got to the double gin and tonic stage and just drifted off.. Excellent. There is a small criticism I have, on the day of discharge I was seen by the Surgeon who signed me off at 8:40 a.m. but had to wait another 5 hours for medication. Is it not possible when a patient goes into the Theatre for the op.( if it is a routine one) the medicines could be ordered at that time. They would then be ready on discharge thus freeing up a bed. Overall 10 out of 10 for my stay

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Response from John Radcliffe Hospital

Thank you for taking the time to let us know about your recent experience at the John Radcliffe. We are very pleased to hear the positive comments about the anaesthetist. I am very sorry that your discharge experience did not meet the standard you could expect and I would like to assure you that the Trust has a number of on-going projects to help improve this aspect of the discharge process. We would be very happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Rebecca Harris on 01865 223255 or at rebecca.harris@ouh.nhs.uk who will be happy to help.

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