"Worried about my first endoscopy"

About: Castle Hill Hospital / Audiology

(as the patient),

A big thank you really to Mr Patel and all the brilliant staff I encountered today at Castle Hill Hospital in Cottingham. This was my first endoscopy and I was more than a little worried about the procedure. All the staff were terrific. They couldn't have been more friendly, more helpful or reassuring.

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Response from Engagement Section Assistant, NHS Hull

Dear JL Thank you for posting your comments about your positive experiences at the Gastroenterology Department of the Hull and East Yorkshire Hospitals NHS Trust. It is always pleasing to know when patients have a good experience. We have passed your comments on to the Trust and have asked them to ensure the staff involved are informed of your kind words. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this further please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email. Thank you once again for taking the time to provide us with your views on our services.
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