"Heart problem requiring A&E intervention 13/3/14"
About: Weston General Hospital Weston General Hospital Weston-Super-Mare BS23 4TQ
Posted by Anonymous
From the moment my husband dialled 999 to the moment we left the A&E department in the early hours of 14/3/14, I can truly say that the NHS can, and does, deliver a healthcare service, second to none. Following our 999 call, a paramedic arrived as if dropped by helicopter. A friendly, efficient ambulance crew arrived promptly, called A&E en-route to the hospital and, on arrival, I was wheeled straight into A&E and seen immediately. I was treated with care, kindness and professionalism. From the nursing assistant who searched the hospital for peppermint tea, to the nurse who held my hand while my heart was re-booted, to the doctors who answered all my questions and all the other staff, what can I say except a very inadequate "Thank you"?