"It’s the little things that make the difference"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

From beginning to end the service and attention was so professional and also so personal and attentive.

Everyone I met from Ella on arrival to Dr Qureshi just went the extra mile.

A special thanks to the nursing team – very caring and to David, the staff nurse.

Thank you all. It’s the little things that make the difference.

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Response from Margaret Mclay, Senior Charge Nurse, Day Surgery, NHS Forth Valley

Thank you for your very kind comments. I have shared them with the nursing team. I am delighted your experience of the Day Surgery Unit was so positive. Thanks you for taking the time to comment. It is greatly appreciated.

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