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"First class care - gall bladder removal"

About: Spire Cheshire Hospital

Attended this hospital first for an Endoscopy followed by 2 weeks later to have my gall bladder removed. I can only praise all the levels of staff that dealt with me. From pre admission to discharge I found everyone very kind, reassuring and professional in their duties. I suffer from "white coat syndrome" so to say I was nervous would be an understatement. Having never been into hospital before as a patient everyone went the extra mile to reassure me that all would be well, explaining every stage and procedure with kindness to my needs. My room and facilities were spotlessly clean and warm. Food was excellent and as I was kept in overnight as a last minute change of plan, food was provided by the catering team, even though the time was 22.00 hrs it wasn't a problem. My partner was allowed to stay in my room whilst I was in theatre which certainly helped with my nerves when I returned back to my room. Many thanks to everyone and although I do not wish to undergo any more surgery in the future I would definitely recommend and use Cheshire Spire Hospital again.

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Responses

Response from Spire Cheshire Hospital 9 years ago
Spire Cheshire Hospital
Submitted on 29/04/2014 at 15:49
Published on nhs.uk on 30/04/2014 at 04:00


Thank you for your lovely comments. At Spire Cheshire Hospital everyone from our cleaners to consultants are dedicated to your wellbeing. As well as offering you the best possible care we also look after the little things that make all the difference - like freshly prepared in-house meals and free parking. We understand that friends and relatives can make your stay happier so we make sure they are always welcome. We are glad that you were pleased with your room and found it to be spotlessly clean, we make sure that all our wards, corriders and rooms are regularly and throughly cleaned by our team of excellent in-house cleaners. At Spire Cheshire Hospital all our meals are freshly prepared on-site and we provide a varied menu to suit a range of dietary requirements. We are pleased that you enjoyed the food and that you would recommend the Spire Cheshire Hospital.

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