"Care and treatment fit for a queen"

About: Castle Hill Hospital

My sister and I would like to give credit to all at castle hill hospital for the treatment and care our mum has recently received. If we had been lottery winners or royalty, we could not have got better treatment. Firstly to the consultant who carried out a major operation on our mum, (who is almost 80) his dedication, expertise and genuine care for her was obvious to see. To everyone on icu2 who constantly cared for her for five days. Everyone was absolutely amazing and showed such dedication. Following on to the staff on ward 14, the cleaners, tea ladies and nursing staff. Nothing was too much trouble for any of them. We simply could not fault anything! We could go on and on, but hopefully we have said enough. Thank you all sooooo very much, from the bottom of our hearts ! Sue and angela and of course our dear mum, jean x

Story from NHS Choices

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Response from Castle Hill Hospital

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. We hope that your mother is improving following her procedure and wish her a speedy recovery. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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