Arrived at the appointed time 7.30a.m.had previously rung to check bed situation. Told this was not necessary and they did not know why this was put on the appointment letter. Put in a small waiting room with several other patients who also had first rung the hospital as requested. This room could be made a little more welcoming. Very little information given to us unless we asked for it. Eventually told that the managers were searching for beds. Most patients were allocated beds (after about 2 hours+) I was not given a bed until 3 PM despite the fact that I am diabetic and had not eaten since 7pm the previous day. At one point I was told that a bed was being made available for me on A5 when the patient had been discharged.. About an hour later when I had still not been admitted I queried the bed situation and was told that the patient was staying for lunch. Eventually I was given a bed I was not on the ward I had been allocated (A5) but was just grateful to get a bed as my appointments had already been cancelled twice. I finally went to theatre about 4pm However the medical and nursing treatment I received was excellent . From reading previous reviews my complaints are not 'one offs' but a regular occurrence. Are the powers be addressing this situation? I think not! Its a pity that the medical and nursing staff and the hospital in general are damaged by this.
"Admissions at this hospital are a farce."
About: Warrington Hospital Warrington Hospital Warrington WA5 1QG
Posted via nhs.uk
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